Rudy was great. He was very responsive to all our questions and had excellent knowledge of the cars, services and the buying process.
Rudy is the best salesperson I ever met. We'll ask for him always. Thanks Fox Valley Buick GMC. I love my Buick SUV GMC are nice too. I came to look at a Acura and Chevy and Ford, but I'm super excited about my Buick. Thanks again Rudy.
I have already given my review on my salesman Scott previously who I feel is the best. I would also like to give a shout out to Alex Katselis, Finance Mgr. Alex too was exceptional. He did a great job processing the financing with ease. Thank you Alex.
Best experience ever with Scott Frank and Fox Valley Buick dealership. Scott was very knowledgeable and professional and is a real asset to the company. Definitely would recommend Scott as your salesman.
I live 4 hours away but made the trip to Fox Valley because they had the exact truck I wanted and at a great price. Joe was super helpful and sent extra pictures in advance and took time to answer all my questions to make sure it wasn't a wasted trip. When I got there the truck was exactly as he presented it. Joe was personable and professional and made the experience great. Best car buying experience I've had!
It's my first time buying a car so my clueless self, walked in there super confused and stupefied. Brought my middle aged Asian mother along who had so much to say about things she didn't understand either. So they had to deal with me taking forever to translate and go back and forth. Bryan is my new favorite person, thanks for dealing with me.
Brian was our sales guy...what a great expierience ...he was such a professional and made our buying experience a great one! We had an issue with the key fob and they replaced it with little issue. We will definetely be using this dealership in the future!
This was the best experience I have ever had when buying a used car. Michael did everything possible to give us a GREAT price for a GREAT vehicle! He takes care of his customers!
I brought my Buick Encore in for minor repair and I ,worked with Scott Frank. Service was great. I was given a loaner car which was very helpful. I highly recommend Fox Valley GMC.
My husband had purchased a GMC Terrain a few months prior to my purchase of the Buick Encore. Did not want to give up my Saturn Vue but it was ten years old. Our experience with Scott during the purchase of the Terrain was so easy I knew he was the one to see for another vehicle. He did not disappoint. Great experience! Great price! Highly recommend!
I had been looking for a car to replace my old, passed down vehicle. As a first time buyer, I was nervous to be faced with the rush of pushy sales people. After going to a couple of different dealerships and having experiences that only made me more anxious, I went to Fox Valley Buick GMC. There I was met by a salesman, Mike Aiello. I instantly felt at ease and as if I were talking with a friend. Mike was very kind, informative, and easy going. I never felt pressured or rushed in any decisions while dealing with Mike. ...
This is the second vehicle that we have bought from Scott Frank and he is very professional. Excellent customer service. I would highly recommend this dealership.
I have been shopping for 6 months and have just been turned off by aggressive sales people, I was ready to give up when I walked in to Fox Valley Buick GMC. I was greeted by a tall friendly salesmen, named Michael Aiello. Mike made my experience seamless and comfortable, so much so that I not only bought a vehicle from him, I sent my parents and other family members in to see mike as well. Fox valley Buick, has gained a customer for life because of Mike. Thanks so much to Mike Aiello for changing the way I look at ...
Scott was an amazing salesman when I bought my Encore. Professional and knowledgeable, you can tell he is passionate about his job and cares about his customers. I wouldn’t go to another person for a car. I refer all my friends and family to him and I will be back to purchase my next car from him. The managers and dealership were nicer well kept and professional as well.
Purchasing a car at Fox Valley was extremely easy thanks to the wonderful customer service who made my experience delightful. I was a smooth process and I could not be anymore happy with the way this dealership operated! Thank you!
great dealership and very friendly sales force. very pleasent car buying experience. Jevon was great. he was very easy to work with and answered all my questions
Service was phenomenal. I arrived late and they were very patient and thorough. Found the vehicle I wanted and was in and out quickly. I have not a single complaint.
Great place to purchase a car. I had been looking for a long time. Finally found the vehicle I wanted. I traveling from over 60 miles away and I called to talk about availability and price. When I got the vehicle was as I saw in pictures and described. They had the Carfax online so I was able to view that before coming. The price we talked about was the price. I dealt Mike M. he was very good.
Once again, had work done on my older GMC and was treated like a queen. Love the service from the time I made the online appointment, to dropping off the car, to the many courteous calls. Then picking up the car...the entire experience was excellent. Thank all of you who did their part to make my experience an awesome one. C.O.
Having been in the automobile business for 20+ years, I understand how quickly a deaerlship can lose a customer with a bad experience or how they can earn a customer for life with a good experience. This can be a service experience or a car buying experience. I am happy to say, I had a wonderfile experience. When I took my Hyundai to this dealership for service work, I could not have been happier with the outcome. Work that I had previously had done at another repair facility was still giving me trouble (after bringing it back 3 different times). So, I ...
So let me start by giving you some context... I called up a friend in the car business and asked him to give me his best price on a very specific vehicle. He game back with a figure of $530.00 per month. I asked him if this was the best price he could give me...He assured me that this indeed was the best price he could give me and the best price around so i figured this is how much the vehicle would cost. Keep in mind he works for another GMC dealer so we are comparing apples to apples. ...
We received excellent service. We highly recommend this dealership and Myron Brown, our salesman. He was very thorough and went above and beyond to help us with our purchase.
We stopped in initially to look at a Caddy they had on the lot, which was nice. We told our salesman that we also were going to check out this Lincoln down the road. Turns out the Lincoln was at another one of their stores, so it was brought to us so we could compare side by side. The car was for Dad and he was in love at first sight with the Lincoln, so we went with that one. But our salesman, Ricky Nilsen was the best car salesman we ever experienced. Real nice guy, went out of his ...
Fox Valley GMC has the best service Dept I have ever I have had the pleasure of working with. The staff is always polite and the service is amazing
I recently bought a Chevy Equinox from Nate Scherer and had an absolutely wonderful experience. Between Nate, Frank, Tom in Finance everything was amazing. They explained the process thoroughly and efficiently. They were honest and never pushed me to make a quick decision or questioned why I needed time. They accepted that it was a big decision and understood my time frame. I would recommend these guys to anyone and hopefully if you're reading this you'll have the confidence to do the same. Top Notch all around
After searching for a vehicle for our family and working with many dealerships, unsuccessfully, we found the vehicle and the RIGHT SUPPORTIVE TEAM! The people at Fox Valley Buick GMC were freindly and cooperative from the receptionist to the finance people. They are an honest group and I was very happy to work with them and give them my business. You can bet my next car will be bought from this group! THANK YOU!
I bought a new GMC Acadia. My experience was unique, in that the Salesman was excellent but I had the feeling that the people supporting the sale were almost undermining him.
I purchased my Pontiac from this dealership and have always taken my car there for service. I have also brought my Buick there for service rather than the dealership where I purchased it. The service is always prompt, friendly, and very satisfying every time I bring a vehicle in for service. I have a NUMBER OF GM dealerships closer to my home but I still chose to bring my vehicles to Fox Valley GMC. Thank You A Very Satisfied Customer Raymond Arndt
I bought my Sierra 1500 a week ago and am very happy with my purchase. When I test drove the car it was indicting low air in the right rear tire, when I drove off the lot they had fixed that problem. However a couple days later my information center once again told me the tire was low on air, I checked and filled it myself, but called Fox Valley and told them that it would appear that the tire has a slow leak that they did not fix before they sold me the vehicle. They were completely understanding, and fixed ...
Review is a bit overdue, but still well deserved. Can not say enough about their Service department with our previous visit and issue(s). Jeff really provides the face to the customers on behalf of the dealer that Fox Valley should be very proud of. He took care of us right from the beginning with exceptional service and going the extra mile. Due to a lengthy backorder on a part for our Enclave, they worked with us to ensure we were inconvenienced as little as possible. Even with a few unexpected hiccups and unforeseeable issues during our servicing which were ...
This review is a bit overdue, due to my own personal need to ensure that my review statement correctly communicates my experience with Fox Valley Buick GMC. My wife and I had come to a decision that we needed to purchase a family vehicle that would complement our growing family. We had begun doing some research on a compiled list of vehicles we felt would suit our needs primarily focusing on SUV’s from Ford, Chevy, and GMC. During our research period we used various online and offline sources of information to help guide our purchasing decision and filter down ...
I have purchased many vehicles over the years and Nate Scherer was the best sales person I have ever dealt with. He was very friendly, courteous and helpful. After the sale he spent a lot of time helping us get to know the car and understand how to use all of the features. I would highly recommend him to anyone buying a vehicle and I will certainly go back to him the next time I want to purchase a vehicle. He was nothing short of great and he made our experience very enjoyable.
The sale rep was new to the dealership, but made every effort to answer all our questions and ensure we were comfortable with our choice. We debated between two cars and he helped us logically walk through the pro/cons of each.
Nate and liz showed great hospitality and really knew everything about the car and were very helpful on setting up onstar and other features with the vehicle. This dealership overall is a great place and they treat you like family and really know how to treat their customers. I definitely feel blessed to have met nate and liz and I will definitely recommend fox valley buick
I went to this dealership with great apprehension about the whole car purchasing experience. I have heard so much about how you have to know what you want and go with determination to get your deal and NOT let the salesmen talk you into something you can't afford. Well, Justin broke that stereotype. He met us with a friendly smile and a sincere desire to help me narrow down the available cars on the lot that met MY criteria. He answered my many questions showing his extensive knowledge about all the cars we were looking at. He did not ...
My experience at Fox Valley Buick GMC was excellent. The customer service that was provided was outstanding. Both the sales associate and sales manager were extremely helpful and honest when helping me chose a used vehicle. The finance director worked hard to provide me with the best loan option at an excellent interest rate. Their hard work and dedication to me as a customer was one of a kind. They were friendly, honest, and helped me make an excellent decision on my car. I would recommend them to anyone looking for a new or used vehicle or even service. The ...
Foxvalley buick, gmc was a nice friendly place. They fix and repaired what was wrong on vechicle. Liz and William were great people to work with. Was treated awesome by all the employes that i talk to. Had a awesome experience there. I highly recommend fox valley to anyone.
I've been using Fox Valley GMC parts department to keep my fleet of trucks on the road for quite a few years, now. The customer and monetary expenses are just too immense to have them down. Tony in parts is amazing at finding what I need in a timely manner. Always the professional, he's courteous, upbeat and quick with a joke ...... life's too short to be anything else. Thank you Fox Valley! You have saved my business once again!
The sales person was a very nice guy. We got a very good deal and they were very courteous and there was no pressure to buy anything. It was very good service when wanted and there was no bothering like other dealerships. Loved it.
Nate was very personable, very knowledgeable about the vehicles, answered questions and gave us detailed instructions after sale. Mike worked price with us. Great experience!
Our experience from the moment we were welcomed into the door was very friendly. Even though they were selling a vehicle, we felt like Bill was trying to help us get the most for our money - finding the best deal Fox Valley Buick GMC dealership could offer. There was no hard selling. Bill Mcgee asked us what we wanted, he showed us what we wanted and made the best offer. Their customer service was excellent. Everyone one ( Bill, Liz, Mike, and Justin to name a few) who crossed our path during our visit was friendly and helpful. They did ...
Our experience was enjoyable although it took longer than it should have because we returned from driving the car before that first salesmen came into work. Everyone was pleasant, courteous and informative. Although I think the Encore was a bit over-priced because it was new, we got a fair deal. I would consider buying another Buick if GM made a true sports sedan under the nameplate. However, front-wheel six-cylinder vehicles are not of interest to someone looking the a car the has better capabilities (like the Grand National car of yester-year). Since I'm a wine importer, why don't ...
-Fox Valley Buick GMC helped me out tendentiously with my first car purchase. When you go into the dealer ask for Ted and tell him Tony B. sent you. He promised me that he would make sure to take care of anyone I sent over so you can use that as leverage when you go in. I am extremely happy with my purchase, and I would recommend anyone looking for a car to at least go, test drive, and gather information from Fox Valley. Included was free Onstar, XM radio, and all scheduled maintenance for 2 years. They worked hard to ...
Frank and Ted were thorough and knowledgeable about the vehicle I purchased. They took there time and allowed me to test drive several vehicles and they worked very hard to find me a good loan rate as my credit is not perfect. I will most definetly purchase my next vehicle here again. They were all great and I am thankful for them.
I recently purchased a pre-driven Chevy Sonic from Fox Valley Buick GMC at St, Charles, IL. My product specialist was Nate Scherer. Nate was very courteous, answered all my questions, pointed out many product features he thought I should know, and made the auto buying experience as easy and seamless as possible. I especially appreciated when he offered to deliver the car at my home due to some logistical problems I had since I had no trade in. Nate and Fox Valley Buick GMC made this an extremely pleasant car buying experience and I encourage them to continue their outstanding ...
Ben was a pleasure to work with, listened to what I wanted and didn't push me into making a decision I wasn't ready to make
I was looking to buy a new SUV and had visited another dealership as well. Shopped around a little. HOWEVER, I went back three times to Fox Valley Buick GMC and visited with sales associate Nate Scherer. Nate made the buying experience pleasant and simple. ABSOLUTELY no pressure whatsoever, and Nate's knowledge on the vehicle I bought, which was a GMC Terrain, was OUTSTANDING.. Left absolutely no question unanswered and was able to answer all questions. BEST BUYING EXPERIENCE EVER!!!!! You want a outstanding, friendly sales associate see Nate. He demonstrated every single gadget/button on the vehicle. I ...
Ben was very helpful. I told him my budget limits, he found a solid deal for a car far better than I expected to walk away with. He went out of his way as well to work out a financing option so that I could leave with a car that day. He had an optimistic outlook, and seemed open in discussing positive and negative aspects to the car.
From my original visit to the dealership several months ago to start my car search "homework" until my purchase tonight, Ben Stiritz has been a tremendous resource. He was very eager to help with my original inquiries eventhough I was not ready to purchase yet. When I returned to start looking at options, he was patient and showed me two different model years of the Enclave. He asked good questions to better understand my needs/wants. When a special incentive became available, Ben reached out to me to advise me about it. We he was low key in ...
Having spent the past 4 weeks researching various vehicles to identify the right one for our family, we then began the process of checking out various dealerships from Downers Grove to Naperville. While reluctant to look at anymore dealerships and deal with more salespersons, I took a friend's advice to check out the GMC Buick Fox Valley Dealership (Saint Charles, IL). From the moment we walked in, it was apparent that there was something different about this dealership. The sales professional we worked with (Ted Wenecki) was extremely patient and took the time to answer all our questions --- even ...
I am very satisfied with my purchase of my new gmc 2500 Sierra truck. Tony Fulco did a outstanding job on finding the truck i was looking for at which I felt was a good price. I will recommend friends and family to Fox Valley GMC for their purchase of a new car or truck in the future.Everyone at the dealership treated my wife and myself in a very professional manner. They made us feel like we have done business with them for years.I just had my first oil change at no charge at the dealership and the service ...
The employees we worked with were extremely helpful. They took care of all of the issues we had before we finalized the purchase of the car.
I did my research online from my motor club site and asked if they could meet the lowest price I found, and they could. Took an overnight test drive and bought the car a week later. Painless. Bill is a laid back guy and I felt no pressure whatsoever. It was the best car buying experience yet for me.
We went in looking for a car, and we ended up walking out the door 3 hours later with a brand new car. We found Ted to be very kind, professional, and helpful. Mike was very receptive to helping people within the community, which we found appealing. Liz handled herself professionally, and was very friendly. We look forward to recommending Fox Valley to others looking for a car,
Ted Wenecki was extremely enterprising, helpful, knowledgable, and went TOTALLY out of his way to help us find our desired . Came in on his off hours and even drove out of state on his day off to get the Exact car we were searching for. have to also give KUDOs to Michael Castagnino for being understanding and putting up with us, and meeting our demands and desires. GREAT Friendly Service. I got MY Enclave!!!!
The people at Fox Valley Buick GMC were incredibly helpful to me. I had a pretty small budget, but they worked hard at trying to find me a suitable used vehicle in my price range. They even brought a couple of vehicles over from somewhere else that they thought would work, but after they inspected the vehicles, they decided they were not good enough quality for them to sell. It made me trust them even more, knowing so many car dealers would easily sell these vehicles to me. It seems they have pretty high standards. All the staff were very ...
I worked with Christina, Justin, and Liz to purchase a new vehicle....what a great team. The car buying experience was very efficient, professional and everyone was very friendly. Not once did I feel they were being pushy and was more of a collaborative effort to get a good deal done. thank you to all of you for making this car purchase an enjoyable experience.
I brought my buick enclave in for service. Joy Nevills took care of it, while I went up to look at the 2013 Buicks. I met Liz first, we visted ashort period, then Tony Fulco took over and showed me the 2013 Buicks. I liked the Lacrosse with E-Assist. Then Liz took over finalized the paper work, Finally Tony F. showed me all the electronics controls for this vehicle. I found everybody very Freindly, Knowlegable and Professional. Thanks, Kenneth Wagner
Extra effort by Tony to order the vehicle I wanted and get it to me in about 3 weeks was outstanding. He even drove me home and picked me up when the new vehicle arrived. The paperwork was done in less than 1/2 hour and the time Liz spent before I arrived to finalize the sale was appreciated. Thanks FVBGMC--we are glad you have taken over this great site. Sally Carr
The service that we received from Tony, Nate and Liz was amazing. We we're a little stressed out while working two jobs and trying to find a new vehicle the week before christmas but, Tony made everything so easy and Nate went above and beyond following me home to program my garage door opener with my new GMC Acadia. I would definitely recommend this dealership to anyone looking for a vehicle to purchase. Thanks again for the great customer service. Sincerely, Dave and Gena Roozen
I knew way before I needed to buy my next car that I would only buy from a Fox Valley dealership. Unfortunately, the time for me to buy a new car came unexpectedly the week before Christmas. I was stressed with the holidays and feeling overwhelmed as it was and I dreaded having to shop for a new car at such a time and in such a rush. I was unsure what kind of used car I wanted to buy so I did start with the Fox Valley Buick GMC store in St. Charles. After I described to the salesman ...
Christina made every effort to get us into a car we liked! I believe the folks at Fox Valley Buick GMC went above and beyond their abilities to find us a great deal! Would definelty recommend doing business with them to my friends, family and coworkers! Thanks again for a wonderful experience!
Justin & Nate were great to work with, and made the purchase, pick-up and orientation of our new vehicle a pleasant experience. Everything was easy to understand, and if we need more information or help, I'm sure they'll provide it.
Ben did a great job of helping us choose the right car, rather than just pressuring us to buy one. Everyone, including the sales manager, made us feel valued and worked hard to give us the best value for the money. Nate patiently explained all the great new features on our 2013 Verano. We love the car, the price, and the experience. We'll be back to Fox Valley for our next car.
Fox Valley BGMC is a great place to buy a car, the staff and dealership did an excellent job getting me the car I was interested in at a great price. Bill, Liz, and Lauren did a great job making sure I was taking care of, I would recommend this dealership to any looking to buy a car. Great Job Fox Valley BGMC and Staff. Johnny
I stopped first at Fox Valley in search of a new car to replace our aging 01 Chevy Cavalier. Ted immediately showed me the Buick Verrano and I knew our search was over! Christina could identify with owning our Cavalier and the wearing out signals that we had both experienced! Their commitment to seal the deal with us was perfect!
I can't say enough nice things about my experience at Fox Valley. Ben and Nate were a pleasure to work with and their willingness to deal at a fair price was refreshing. I would definitely recommend this dealership to anyone looking to purchase a new Buick or GMC. Thanks, guys.
The salesman Bill that I worked with was great, very professional. He made the whole deal go very smooth and fast. Bill was very friendly and just all around great to deal with. He made the car buying process very easy. The product specialist Nate, can’t say enough great things about him. He was very professional, very helpful, and very knowledgeable. I would definitely go back to this dealer because of these two gentlemen.
Amazing people helped us to get the car that we love. They accomodate us even its 15 mins to closing time when we went to look for cars. Me and my husband did not feel we are rushed to find the car we wanted. Highly pleased. Ben Stiritz is very professional showing us cars and took time with no rushing felt by us. Liz Camacho stayed late and help us did our finance. Nate Scherer very pleasant during our new owner orientation. He is able to explain and going over again and again to us making sure we understand everything. Lauren ...
over all experience dealer was great, welcomes us upon entering the door, .. as if every customer that comes in is always a good opportunity for sales, ben was great, .my . goal that night is to buy an acadia. , i like transaction that is short, (a win win win situation I would say.. and ben delivers..he knows what the customers want right away.. boom!!! your the best men.. ,enjoying my acadia , and preparing for the 5 inch snow., this winter... thanks once again.... nate, was also great . he is very thorough , and professional on explaining each of the feature of the ...
For the past 25 years, Art Gersch has sold us our cars. He has been an excellent sales person-friendly, honest, going out of his way to help. He is more concerned about the customer's satisfation than a sale. We trust him with all of this business. Our experiences with Art have always been the best and we would recommend him and any dealership he is associated with until we breath our last breath. Nate was suprerb as well, explaining everything about the car in great detail, showing great patience with two non-menchanical people! We give this dallership the highest rating ...
I have serviced my vehicle (Ford), at this dealership for 3+ years, and they (Joy in service & Tony in Parts), have done an outstanding job. So much so, that when it became time to purchase my first GM vehicle, it was a very easy decision. Working with Ted and Christina was a pleasure. They were very transparent about what to expect, how long it would take, and the result to follow. Very easy to work with the friendly sales staff at the dealership. After stopping by there once to "kick some tires", by my second visit, the dealership'...
Sales person was very good and had everything ready when I came in to pickup the car. Everyone I came incontact with was very friendy.
Our salesman, Justin Mansk, was very prepared and knowledgeable at each of our meetings. He answered all our questions and stayed way past his normal quitting time to make sure that we were adequately taken care of. He was never pushy but did follow up appropriately. Everyone was very friendly.
From the very first moment of walking into the dealership, I was welcomed and treated like family. I cannot begin to express what a wonderful and honest sales person Ted is. I have gone through buying my very first car with him to now leasing and have nothing but positive feedback to give. Ted has always answered all my questions very thoroughly and was extremely patient with me throughout every process. Not only was he helpful to me while purchasing my vehicle, but also extended his assistance by taking the time to call me to make sure everything was going ...
Our overall experience with the dealership was great. Ted treated us wtih respect, showed us cars that we wanted to see and explain in detail what we need to know. The other thing we like about Ted was that he wasn't pushing us. One thing we don't like is when a sales person push you to one viechle and doesn't hear what the customer wants. Ted listen to what we looking for and showed us several cars. I would highly recommend him and the dealership to my friends and family
I recently bought a car from Fox Vally Buick GMC. Justin was my salesman and was very helpful. He answered all the questions we had and was very knowledgable about the various products. We would definitely go back there when we are ready to buy another car!
Justin was very nice and fun...very informitive....im still looking for a car will definitly go back and see him ! very enjoyiable to work with!!!
Greatest sales experience I ever had!!! Got me a great deal on a used car. I was so happy I sent my friend over to buy a new car from him. Then, after my friend bought a car, I got a check for $100 for the referral. Awesome!
Very great dealership. Very nice staff. Clean showroom. I am happy with everyone I interacted with. They made the process simple and easy. I'm very pleased with my purchase.
Bill McGee is an excellent Sales Professional and gave me all the information I needed. He also followed up to see if there was anything elese he could do or any questions he could answer weeks after the sale was completed.
All the employees that my wife and I met and worked with on this purchase were polite, helpful, respectful and made the experience a joyful one. I would certainly recommend this dealership to my friends and family.
First and foremost, in all my years purchasing vehicles, I would have to say considering how late we ended up staying (1:30AM), each and every person that my wife and I worked with us was very professional, polite, and very friendly. We actually walk in the door about half an hour before closing but it was on a return visit so we could test drive the vehicle and meet with Tony the following day. We had no intent on keeping everyone so late! However, everyone was very courteous each and every step of the way. We originally didn't want ...
Ben is an awesome salesman. He did not pressure us in buying and answered all our questions thoroughly. Ben gathered information on what we were looking for in a car, advised us of different options, and showed us what was currently available. Ben advised us as to the difference in Leasing vs buying once we found a vehicle we wanted. When we wanted to discuss our options, Ben gave us time to ourselves instead of hovering. We will recommend Ben as well as your dealership to anyone who asks. We are very pleased with our vehicle. The facility is very ...
What I planned to be s simple look turned into a buying experience. All the factors for making a purchase were there, promptly delivered. Very good experience overall.
Overall great experience! Art was extremely helpful and friendly. I came here to purchase my second new vehicle and would probably come back for a third in the future! Everyone was very friendly and the pricing was very fair. This relatively new dealership has its stuff together! Very satisfied customer here and loving my new truck!
Friendly, honest, I usually dread buying a car, but it was actually a pleasurable experiense at Fox Valley GMC. Thanks to Justin Mansk and Christina Wickersheim.
I had a very pleasant buying experience with Art Gersch. He was very helpful and very friendly throughout the process and afterwards. If all people in the car industry would have his type of treats the industry would be perceived as far more positive and professional. For my next car needs I intend to contact him again. regards Gerrit Anne Jonkhans
My wife and I went to Fox Valley Buick GMC just to look at the 2012 Verano, Regal and LaCrosse. While I was sitting in the LaCrosse, Ben Stiritz asked me if I was comfortable. I replied: "I would be more comfortable on cloth seats." After a few more questions, Ben said he would bring a LaCrosse around for us to take a test drive. It was the "perfect" choice for us so that when we got back, we started to discuss price. He gave us a deal too good to pass up and we did buy ...
I saw a ad online..called the dealership and spoke with Lauren who works with the internet sale inquiries. She was friendly and a pleasure to work with. I then asked to test drive the car I was interested in and Tony Fulco assisted me with the test drive. I wanted to buy the car and even with a few bumps along the way we were able to reach a deal that satisfied both parties. They were able to let me place a deposit until othr funding became available a few days from now! I strongly encourage anyone that has ...
I am (65) years old and have purchase many cars. The sales person Bill McGee, finance mgr. Ted Wenecki, and the used car mgr Dwayne Gustave are truely proffessional in their respective field are among the best in the car industry. Totally knowledgeable friendly,called, Fox Valley exceeded my expectations in regards to great customer service. I was accomodated as V.I.P. within the buying process. What a enjoyable experience. People will inform the people in the Tri-City that they have a team of proffesionals in assisting them in helping them purchase a car with a committment to excellence in ...
I had a bad experiece with a prior dealership at this location. Art and Ted did everthing they could to show that this new owner wanted customers to be completely satisfied with car selection and pricing.They earned my business.
Everyone at the dealership was very helpful and friendly. They did everything possible to accommodate my requirements. I would buy another car here if the opportunity arose.
Everyone at Fox Valley BGMC was interested in "helping me" rather than just "selling me". Although I was there to find and buy a used car, they treated me like I was the most important customer who ever walked in. Great experience every step of the way. I strongly recommend them to anyone. Go check them out!!!
The peoples we worked with kept us informed and up to date on the delivery of the truck. We were very happy with the service we were provided with from all the personnel that we dealt with. Compared to the other dealerships we visited Fox Valley Buick GMC was friendly and easy to work in all aspects. Thank you for taking such good care of my wife and I.
just want to add that Glen Ballantyne did an awesome job to help my wife with her car sale, out of a 1 thru 10 rating he really nailed a 10. I wouldn't think twice about taking the long ride from McHenry, Il to St. Charles to visit Fox Valley Buick GMC. the service and personel are very courtious and polite and make you feel really good inside.
Working with Justin and Fox Valley Buick was a pleasure. The friendliness and professionalism was top notch. There were a few minor issues with the vehicle that were taken care of in a timely manner and to our complete satisfaction. We would recommend Justin & Fox Valley Buick to anyone looking for a vehicle.
I had visited several dealerships...did my research on the phone mainly....was looking for new and realized I could not afford new....Justin helped me look in a dollar range that was best for me. Marth could have ot been nicer. There was never no pressure and they treted you very very nice.
I don't think that buying a new car is ever "fun". But Ben did a great job helping me get to the car I wanted and making sure that I was able to work through the entire purchasing process. When I had some initial issues with my car, the dealership went out of their way to make sure that it was taken care of. They made sure that the problem was permanently fixed the first time. I really appreciate the effort that they took to make things right.
Glen was incredibly helpful and accomodating. He was able to help us get into a vehicle we wanted at a price that worked for us. We especially liked the fact that he actually remembered us by face from one short visit to the next when we actually purchased the car. Great guy to work with!!
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